Sports / Live
These terms set out the rules that apply when you access your tglplus account, make transactions through GoPay or DANA, and use any part of our lobby — from slots and live tables to the sportsbook. Availability depends on local law and is applicable only in eligible regions.
By accessing tglplus, you agree to the terms described on this page. These terms govern how your account is created, maintained, and closed. They apply to every transaction processed through your account wallet — whether you add funds via GoPay, DANA, or LinkAja — and to every session you start in the lobby. We update these terms when our policies change, and the version shown in your account dashboard after login reflects the current state at any given time. You are responsible for reading the terms at the point of access; continued use of the account constitutes acceptance of the version in force. We do not hold a separate policy for individual payment rails — GoPay, DANA, and LinkAja transactions are all subject to these same account-level terms. If a conflict arises between a specific product page and this document, this document takes precedence. Disputes are handled through the support channels listed on this page. Access is only available where local law in Indonesia permits it, and we may restrict features in regions where eligibility cannot be confirmed.
GoPay deposits and withdrawals are processed through your account wallet and fall within the same terms that cover all other account transactions on tglplus.
DANA transfers are subject to the account-level transaction rules. Limits and verification steps are shown inside your account when you select DANA as your method.
LinkAja is handled the same way as other supported e-wallets. The current acceptance status for your account region is shown in your wallet settings after login.
Not every service you interact with on tglplus is directly governed by these terms. Understanding the boundary helps you know where to direct a question and what to expect when something needs to be resolved. Account access and wallet transactions sit at the centre of this policy. Third-party game content — from studios like PG Soft, Habanero, or CQ9 — is delivered under those studios' own game-level rules, separate from your account terms here.
Creating, using, and closing your tglplus account is fully within scope. Rules on identity verification, login credentials, and session history are covered here.
All wallet activity — deposits via GoPay or DANA, balance adjustments, and withdrawal requests — is subject to these terms. Check your account dashboard for current limits.
Text, images, and lobby layout on tglplus are our property. You may not copy, redistribute, or reproduce any part of the site without written permission from us.
Game engines from studios like PG Soft and Habanero operate under their own rules. Payment processors like GoPay carry their own service conditions alongside ours.
Your account comes with specific actions you can carry out at any time without needing to contact support first. Session history is accessible inside your account under the transaction log section — every deposit, withdrawal, and game round is recorded there. If a personal detail on your account is incorrect, you can update it directly from the account settings page; identity-linked fields may require verification before the change takes effect. You have the right to request a copy of the data we hold on your account by contacting us through the support channel listed on this page. If you believe a transaction has been processed incorrectly, raise it with our support team within the period stated in your account terms notification. We aim to acknowledge every raised issue and follow up through the same contact channel you used. These rights apply to all account holders accessing tglplus from eligible regions of Indonesia.
Open the transaction log inside your account to see all session and payment history. No support request needed — it is available directly after login.
Most profile fields are editable from account settings. Identity-linked details require a verification step before any update is confirmed by our system.
Use live chat or the contact form to ask about your account terms. We respond through the same channel; keep the reference number you receive.
To request a summary of data held on your account, contact support directly. State your registered account details and the type of data you need.
If you have a question that these terms do not answer clearly, or if you need to raise a dispute, our support team is the direct route. Use the channel that suits your situation — live chat for account questions, the contact form for formal requests, and email for documentation-heavy issues. All three routes are linked from your account dashboard.
Open live chat from the account dashboard for immediate questions about your account terms, wallet status, or transaction records.
Submit the contact form for formal requests — including data access or dispute notifications. Keep the reference number you receive after submission.
Use email when you need to attach documentation — such as a GoPay or DANA transaction record — to support a terms-related query or correction request.
Your account data is stored and handled in line with the obligations we describe in this policy. We use standard encryption on login and transaction pages, and your session is tied to the device and credentials you register. Cookies are used to keep your session active and to remember your account preferences — you can manage cookie settings from your browser. We retain transaction records for the period required to resolve disputes and comply with applicable requirements in regions where tglplus operates. To request changes to your stored data, contact our support team through the channels shown on this page. We do not share account data with third parties except where required by law or where a payment processor like GoPay or DANA needs it to complete your transaction.
Account and transaction data is stored only for as long as needed to operate your account and resolve any disputes that arise. The retention period is described in your account terms notification.
We use cookies to maintain your login session and account preferences. Browser-level cookie controls let you manage what is stored; disabling session cookies may affect account access.
Login credentials are your responsibility. If you suspect unauthorised access, notify support immediately via live chat so we can act on your account without delay.
When these terms change, the updated version is shown in your account dashboard after login. Continued account use after a change takes effect means you accept the revised terms.
The questions below cover what we hear most from account holders about how these terms work in practice — including data rights, transaction disputes, and how to make a formal request.
The version in force is always shown in your account dashboard after login. We do not send a separate notification for minor wording updates — check the dashboard for the current state before raising a formal query.
No. GoPay, DANA, and LinkAja transactions all fall under these same account-level terms. Each payment processor also carries its own service conditions, but your account terms at tglplus apply across all supported e-wallet methods.
Open the transaction log in your account, identify the entry, and raise a dispute via live chat or the contact form. Include the transaction reference shown in the log. We acknowledge disputes through the same channel you used to submit them.
Yes. Contact our support team by email or contact form, state your registered account details, and specify what data you are requesting. We follow the process described in these terms and respond within a reasonable period after verifying your identity.
Game content from PG Soft, Habanero, CQ9, and other studios on tglplus is delivered under those studios' own game-level rules. These account terms cover your access and wallet — not the internal mechanics or rules of any individual game title.
We retain transaction and account records for the period required to resolve any outstanding disputes and to meet applicable obligations in eligible regions. After that retention period, data is removed in line with our policy. Contact support if you need details about your specific account.